The Department of General Services (Kampar Campus) strives to enhance the quality by providing services with the ultimate satisfaction possible. Like all other departments, DGS-KPR has always coordinated its efforts by promoting effective communication among other parties, thus endeavoring to achieve reliable, efficiency and excellence in all the services it provides. DGS-KPR also ensures that the department manages its services optimally to support the University's goals and provide for continual improvement and growth. 

The challenge in improving the support services provided by Department of General Services is putting new ideas of improvement to work. By focusing improving efforts in these three areas effectively that is customer friendly processes, staff commitment to support services, and communication; they could bring us the results that are wanted and needed. Improving the support services will never be a quick fix. It is an endless journey but a crucial and rewarding one when it is being acknowledged by the University community as a whole.